Managed IT Services

Netstream Technology provides advanced technical support and help desk services, offering Tier 2 and Tier 3+ expertise to quickly resolve complex issues across your network, datacenter, and unified communications environments. Our highly skilled engineers are available to assist with escalated incidents, in-depth troubleshooting, and root cause analysis, ensuring minimal downtime and rapid restoration of services. We work closely with your IT team to address persistent or critical challenges, provide guidance on best practices, and deliver clear communication throughout the resolution process, so your organization can maintain productivity and confidence in your technology investments.

At Netstream Technology, we take a proactive approach to backup and disaster recovery by continuously monitoring and managing your data protection processes across both on-premises and cloud environments. Our team ensures that backups are completed successfully, verifies data integrity, and regularly tests recovery procedures to guarantee business continuity in the event of data loss or system failure. We provide detailed reporting, timely alerts, and expert guidance on optimizing your backup and disaster recovery strategies, so you can rest assured that your critical data and applications are always protected and recoverable.

Netstream Technology offers Network as a Service (NaaS, with or without hardware included), delivering a fully managed, scalable, and secure network infrastructure tailored to your organization’s needs. We handle the design, deployment, and ongoing management of your network, including connectivity, security, and performance optimization, whether your resources are on-premises, in the cloud, or in a hybrid environment. With NaaS, you benefit from predictable costs, reduced operational complexity, and the flexibility to scale your network as your business evolves, all while our experts ensure continuous reliability and security.

Our unified communication monitoring and administration services provide end-to-end oversight and management of your collaboration platforms, whether deployed on-premises, in the cloud, or in a hybrid model. Netstream Technology monitors system health, call quality, and service availability in real time, proactively addressing issues before they impact users. We also handle day-to-day administration tasks such as user provisioning, feature configuration, and system updates, ensuring your unified communications environment remains secure, efficient, and aligned with your business needs.

Netstream Technology delivers around-the-clock network monitoring and alerting to safeguard your critical infrastructure from outages, performance degradation, and security threats. Our monitoring solutions provide real-time visibility into your entire network—across datacenter, cloud, and hybrid environments—enabling us to detect anomalies and respond to incidents immediately. With our proactive approach, you benefit from minimized downtime, rapid issue resolution, and the peace of mind that your network is always under expert watch.

We provide comprehensive monitoring of your hybrid datacenter infrastructure, covering both on-premises and cloud-based resources. Netstream Technology’s monitoring services track the health, performance, and capacity of your servers, storage, virtualization platforms, and cloud workloads, ensuring optimal operation and early detection of potential issues. Our team delivers actionable insights, detailed reporting, and timely alerts, empowering you to maintain high availability, maximize resource utilization, and support your business’s evolving needs with confidence.